Ibayar Privacy Policy – Data Protection & Security of Your Information

Introduction

Welcome to the ibayar Privacy Policy. This policy clearly explains how we, as the operator of the ibayar online betting and casino platform, collect, use, store, and protect your personal information when you use our services at ibayar.win.

We understand that your trust is invaluable. That is why we have written this policy in plain language – so you know exactly what we do with your information, rather than hiding it behind confusing legal jargon. By registering and using the ibayar platform, you agree to the terms set out in this Privacy Policy.

Information We Collect

To deliver the best service and ensure the security of your account, ibayar collects various types of information. Here is a detailed breakdown:

1. Account Registration Information

• Full name as per national identity card or passport
• Active email address
• Mobile phone number (for two-factor authentication)
• Date of birth (to verify you are 21 years of age or older)
• Self-chosen username and password

2. Identity Verification Information (KYC)

• Copy of national identity card (MyKad) or passport
• Selfie or recent photo for facial verification
• Proof of residential address (utility bill or bank statement)

3. Financial Information

• Bank account details for withdrawal processing
• Deposit and withdrawal transaction history records
• Registered e-wallet information

4. Usage & Technical Data

• IP address and general geographic location
• Device type, operating system, and browser used
• Game activity log and betting history
• Website cookie and usage analytics data

How We Use Your Information

Every piece of information we collect has a clear and legitimate purpose. We do not collect data arbitrarily — each detail helps us deliver a better, safer, and more personalised experience for you.

Purpose of Use	Data Type	Legal Basis
Account verification & registration	Name, email address, date of birth	Contractual requirement
KYC verification & compliance	Identity documents	Legal obligation
Payment processing	Bank & e-wallet details	Contractual requirement
Fraud prevention & security	IP, activity logs	Legitimate interest
Customer support	All account information	Contractual requirement
Marketing & promotions (with consent)	Email, phone number	Consent

Sharing Information with Third Parties

Ibayar does not sell, rent, or share your personal information for commercial purposes to any external party. However, in certain limited situations, we may need to share information with the following parties:

• Payment service providers – to securely process deposits and withdrawals. These providers are subject to strict confidentiality agreements.
• Regulatory authorities – when required by law, court order, or a legitimate law enforcement authority.
• Audit and compliance firms – to ensure our operations comply with established gambling industry standards.
• Technology service providers – such as server hosting providers that help us operate the platform, provided they comply with equivalent privacy standards.

In all of the above cases, data sharing is kept to the minimum necessary and is subject to legally binding data protection agreements.

Data Retention Period

We retain your personal information for as long as your account is active or as needed to provide services to you. Following account closure, we may retain certain records for periods required by law or regulatory obligations:

• Financial transaction records are retained for 7 years in accordance with Malaysia's financial regulatory requirements.
• KYC documents are retained for 5 years after account closure.
• Game activity log is retained for 2 years for audit purposes.
• Marketing data (emails, notifications) is deleted immediately upon withdrawal of your consent.

Your Rights as a User

You have strong rights over your personal data. ibayar respects and fully facilitates the exercise of these rights:

• Right to Access – You may request a copy of all personal information we hold about you.
• Right to Rectification – If any of your information is inaccurate or outdated, you have the right to request prompt correction.
• Right to Erasure – Under certain circumstances, you may request that your data be deleted ("right to be forgotten").
• Right to Restriction of Processing – You may request that we restrict how we process your data while a dispute is being resolved.
• Right to Data Portability – You may request your data in a machine-readable format for transfer to another platform.
• Right to Object – You may object to the processing of your data for direct marketing purposes at any time.

Cookie Policy

Cookies are small text files stored on your device when you browse ibayar. We use cookies for the following purposes:

• Essential Cookies – Required for core platform functions such as login and session management. Cannot be disabled.
• Performance Cookies – Helps us understand how users interact with the platform so we can improve the gaming experience.
• Functional Cookies – Remembers your preferences such as language and display settings for future visits.
• Marketing Cookies – Only activated with your consent to display relevant content and promotions.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

Technical Data Security

Ibayar continually invests in security infrastructure to ensure your data remains protected at all times. The technical measures we implement include:

• 256-bit SSL/TLS encryption for all data communications
• Two-factor authentication (2FA) for account access
• Round-the-clock threat monitoring by our cybersecurity team
• Regular penetration testing by independent third parties
• Multi-layered access controls for internal systems
• Automatic data backup with full encryption

While no system in the world is 100% impenetrable, we ensure our level of protection consistently meets the latest industry standards and global cybersecurity best practices.

Child Protection

Ibayar is a platform for adults aged 21 and above. We do not knowingly collect personal information from minors. If we discover that an account has been registered by a minor, the account will be suspended immediately and all data will be deleted in accordance with our procedures.

If you suspect an underage individual is using our platform, please contact our support team immediately so that prompt action can be taken.

Changes to This Privacy Policy

Ibayar reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When any significant changes are made, we will:

• Displaying a clear notice on the platform's homepage
• Sending notification emails to all registered users
• Updating the "Last Updated" date at the top of this page

We encourage you to review this page regularly to stay informed about how we protect your information. Continued use of the ibayar platform after any changes take effect will be considered your acceptance of the updated terms.